Conversational commerce for brands
Kinect replaces static search with AI shopping experiences that understand what your customers actually want — and turns every conversation into structured buying intelligence.
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The Shift
Shopping is going conversational. AI-assisted purchases are up 11x since 2025. Customers tell AI exactly what they want — in their own words, with full context. But brands can't hear any of it. That's not just a missed sale. It's a massive blind spot.
11x
AI-assisted purchases
7x
AI traffic to retail
$1-3T
Agentic commerce by 2030
THE PLATFORM
The conversational commerce platform for brands
Conversational Intelligence
Every conversation generates structured buying intent — what customers want, why they want it, what tradeoffs they’re making. Data that doesn’t exist today.
Intent-to-Decision Engine
Not a chatbot. An engine that understands your full catalog, speaks in your brand’s voice, and asks 1–2 smart clarifying questions instead of showing 10,000 results.
Conversational Commerce
Replace static search with AI shopping experiences across every surface — on-site chat, browser extensions, smart search, and the emerging agent-to-agent layer.
The Data Advantage
Every conversation is a signal. Kinect turns it into intelligence.
Today, brands see clicks, page views, and purchases. They see what happened but never why. Conversational intelligence changes that.
What customers say
“Does this stroller fold small enough to fit in a Honda Civic trunk?”
“I bought the 10" skillet last month — love it. Do you have a matching Dutch oven?”
“How does the Allbirds Tree Runner compare to the Dasher for walking all day?”
“I need a moisturizer for sensitive skin, no fragrance, under $30”
Structured buying intent, product feedback, and competitive intelligence — expressed in plain language, at massive scale.
What Kinect turns it into
Marketing & Outreach
Real customer language and intent to power email, SMS, retargeting, and ad creative. Not inferred segments — actual expressed needs.
Merchandising
Which products get asked about together, what tradeoffs customers are making, where the catalog has gaps, what to feature and when.
Product & R&D
What customers wish you made. Sizing issues, feature requests, unmet needs — straight from the source, structured and quantified.
Revenue Intelligence
Direct attribution from conversation to cart to purchase. Which questions lead to buying. Where customers drop off and why.
This is data that doesn't exist today. Multiply it across thousands of conversations and you have a competitive advantage no amount of click analytics can replicate.
One Platform, Every Surface
Conversational commerce, everywhere your customers are
Deploy the same AI shopping experience as a full chat, a browser companion, or a smarter search bar. One brand voice, one data loop.
AI shopping assistant that lives alongside any page
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Custom-built for you
We build it with you, not for you
Every Kinect deployment is tailored from the ground up. We sit with your team, learn your brand, your catalog, and your customers — then build an experience that's indistinguishable from something you built in-house.
Your voice
We learn your tone, terminology, and personality. Every response sounds like it was written by your best salesperson.
Your catalog
Deep integration with your product data, inventory, and promotions. We map your full catalog so the experience is always accurate.
Your storefront
Custom UI that matches your brand — colors, typography, layout. Customers never feel like they left your site.
Your playbook
Return policies, shipping logic, promotions, upsell rules — we configure every detail to match how you actually sell.
Every deployment is different. That's the point.
HOW IT WORKS
From question to recommendation in seconds
01
Customer speaks naturally
A customer types what they’re looking for in their own words. No dropdowns, no filters, no guessing which category to browse.
02
Intent is extracted
Kinect’s Theory-of-Mind engine parses the query into structured intent. If something’s ambiguous, it asks a smart clarifying question instead of guessing.
03
Products are scored
Every product is scored on how well it matches, not just keyword relevance. Tradeoffs are identified and ranked.
04
Results explain themselves
Customers see curated recommendations with clear explanations of why each product was chosen and what tradeoffs exist.
See it in action
Search that actually understands
Face Cream - Anti-Aging
$12.99
Sensitive Skin Wipes - 80ct
$6.50
Moisturizer SPF 15 - Travel Size
$8.99
Skin Care Tool - Jade Roller
$14.00
Face Mask Sheet - Aloe 10pk
$9.99
Sensitive Stomach Probiotics
$24.00
Understanding: skincare routine, sensitive skin, fragrance-free, budget $40/product, anti-aging interest
La Roche-Posay Toleriane Double Repair
$22
Fragrance-free, ceramide-based. Dermatologist #1 pick for sensitive skin. Great daily moisturizer.
CeraVe Skin Renewing Retinol Serum
$19
Gentle retinol with ceramides. Anti-aging without irritation. Best for sensitive-skin beginners.
Paula's Choice 2% BHA Exfoliant
$35
Fragrance-free, unscented. Gentle chemical exfoliant that won't irritate. Slightly over $30 but worth it.
The intelligence layer extends everywhere
Every customer interaction feeds a unified intelligence layer that powers your storefront and your presence on AI platforms.
See what Kinect can do for your brand
Every brand selling online will eventually need a conversational commerce strategy. Let us show you what it looks like for yours.
Book a DemoOr reach out at hello@trykinect.com